As the lead UX designer on this project, I was tasked to research, design, test, validate, and publish the program used to get item information from suppliers into the stores in order to create deals and promotions for a grocer.
The point of sale tool was upgraded from a mainframe only program to a graphical interface, working with product owners to gather and interpret requirements I worked with the development team closely as an embedded resource. Taking part in the agile process and ceremonies allowed me to more quickly iterate and receive feedback.
The is tool was user tested several times with real users flown into Cincinnati on several occasions to participate in Design Thinking works shops, participatory design exercises, journey mapping, and user acceptance testing. All of which I lead and created the testing protocols.